Q. Who runs HUBchari?

Non-Profit-Organization Homedoor runs HUBchari.

details


Q. When are the opening hours?

 

 

Nearby Train

Station

Bicycle Station Open - Close Days Closed 

Umeda Sta.

Osaka Sta.

Umeda Sky Bldg. 9:00am-5:45pm

Nakatsu Sta.

Nakazakicho Sta.

HUBchari Secretariat

10:00am-7:00pm

(Sat 1:00pm-7:00pm)

Sun

Yodoyabashi Sta.

Honmachi Sta.

Osaka Gas Bldg.

8:30am-5:30pm

Sat/Sun/Hol

Rainy day

Shinsaibashi Sta.

America-mura

11:00am-7:00pm

Rainy day

Sakaisuji-Honmachi Sta.

   Dai7 Matsuya Bldg.

7:00am-6:30pm

Sat/Sun/Hol

Benten-cho Sta.

Apamanshop Benten-cho

  10:00am-7:00pm

Wed

Kujo Sta.

Apamanshop Kujo

 10:00am-7:00pm

 
 
Column 1 Column 2

It depends on each bicycle station. Please check the list in the station map.


Q. Can I use bicycle beyond 1 day?

If you convey it at the station  when you rent a bicycle, you can use beyond 1 day and under 1 week. You need to return it in only

business hours.

 

(For example) In case of 12-hours-user ,

                           8/1 11:00→8/2 10:59     ¥2,000

                           8/1 11:00→8/2 12:00     ¥3,000

                           8/1 11:00→8/3 10:59     ¥4,000


Q. Can i reserve in advance?

Reservation can be made in advance in 2 ports(Osaka Gas Bldg,HUBchari secretariat) within the open hours. If you would like to make any reservations, please contact us via e-mail by 12:00am previous day. 

Tel : (+81)70-5436-2892.

Mail :  hubchari-support@homedoor.org 

Because this service is run by volunteers, some ports may not offer this service.

If you would like to make a reservation outside the open hours, please be aware that it may cost you extra and that the registration may not be possible. 

 

※You can't reserve bicyles of Mini Velo.

※When you'd like to use more than 4 bicycles, please contact us by 4 days before. But perhaps we cannot prepare for you. Sorry.

 


Q. In case some parts of bicycle is broken?

You will have to pay 3,500 yen for repairing costs.


Q. When bicycle is stolen or taken by the city government because of illegal parking?

You will have to pay 10,000 yen as we need to buy a new bicycle.


Q. I don't know if the bicycle is stolen, or got removed by the city government?

You will have to pay 10,000 yen. 


Q. Can I get a receipt?

For the one -time-user and 12-hour-user, you can get the receipt when you return the bicycle. 


Q. Do you provide an attachable child seat?

Child-seat-attached bicycles are not currently available.


Q. Do you have any kind of bicycle which is suitable for children?

HUBchari 20-inch and 26-inch bikes are only suitable for children who are over 110cm in height and are able to ride bicycle themselves.


Q. Can I confirm how many bicycles there are at each port?

For the each ports, there may be more than 2 bicycles. If you want to know, please call us 010 (+81)70-5436-2892..


Q. What if I lose the keys?

You will have to pay 1,000 yen as a compensation.


Q. i have lost my member card?

If you lost the member card, we will not be able to return the 1,000 yen deposit back to you. 
And in this case, the staff will have to check your ID (ex. passport) when you return the bicycle back to the station.